Refund Policy

Last updated: May 17, 2026

Our promise: if a product or service you purchase from TradelineRise is not as described on the product page at the time of your order, you are entitled to a full refund. No questions, no exceptions, no time limit.

What counts as "not as described"

• A primary tradeline that does not post to all three credit bureaus within the window stated on the product page.
• A tradeline that posts with a credit limit, age, or utilization different from what was listed.
• A CPN package, approval document, or other digital deliverable that doesn't include the materials specified on the product page.
• A credit-repair service where we fail to file the dispute we promised within the timeline stated.
• Any deliverable that is not what the page said you were purchasing.

How to request a refund

Text us at 332-241-7280 with your order number and a brief description of what was not as described. Our text line is open 24/7 and we reply within one hour.

Instant crypto refunds

Approved refunds are processed instantly as a stablecoin (PYUSD or USDC) transfer to a wallet address you provide. There is no holding period, no bank-clearing delay, and no chargeback paperwork. The moment we approve your refund request, the funds leave our wallet on-chain.

If you originally paid with a debit or credit card via our card-to-crypto onramp, your refund still arrives as crypto — Stripe does not support reverse onramps to cards. We will help you convert the stablecoin back to fiat using any major exchange (Coinbase, Kraken, or your bank's own crypto rail) if you prefer.

Already-delivered services

Refunds also apply to services where we've already done part of the work, provided the deliverable itself did not match the description. We refund the full purchase amount in those cases — partial-credit math is not used.

What is not covered

Refunds are for product-description mismatches. They do not extend to factors outside our control — for example, a credit-bureau dispute outcome (the federal investigation cycle is the bureau's call, not ours), or how your individual credit score moves after a tradeline posts (every profile responds differently).

Questions

Text 332-241-7280 any time. We typically respond in under an hour.